For printer issues include the printer manufacturer and driver versions installed for them.Ĭamera settings and lighting are the second most common type of issues we see.As members help assist you they may ask for further screenshots to help find the cause. Take screenshots of the settings in your photo booth software.If you purchased your booth please include the manufacturer such as Atlanta Photo Booth or Mojo Photo Booth.If you are running any of the Breeze Systems programs please include any custom AHK scripts that you have installed.Examples would be: Mac OS X 10.8 (aka Mountain Lion) or Windows 7 Home Premium. Example: Breeze DSLR Remote Pro for Windows v2.5.1. This can typically be found under the help or about menu. The photo booth software and version you are running.When you have technical issues with your software please include the following information in your post. These are not completely intuitive programs and you do need to consult their manuals from time to time. These are commonly due to the learning curve that software like Breeze DSLR Remote Pro, Photoboof and Sparkbooth have. As a general practice you should include this information in any technical support request you have either here at PBO or anywhere else you might ask for assistance.įirst up is photo booth software issues. Below I am going to identify some very important information that should be provided whenever requesting assistance in the photo booth forums. First is the photo booth software issues, second is camera and lighting issues and the final is general hardware issues. There are three common types of issues that new and experienced photo booth owners face.

To help with this I am writing this tip on how to best get support for your technical questions. This is commonly due to missing information.

At the same time though this can become very frustrating for both those trying to help an individual and the individual themselves. This great and the great part of the PBO community, we are here to put the collective experience of all of our fantastic members to use. As our active membership continues to grow at an amazing pace we are starting to see a growing number of support requests for technical issues in our photo booth forums.

Social booth camera settings